At LandBird Immigration Services, we are committed to protecting the personal information entrusted to us by our clients, website visitors, and individuals who engage with our firm. Safeguarding your privacy is not only a legal duty under Canadian privacy legislation but also a fundamental part of our responsibility as licensed immigration and consulting professionals. This Privacy Policy clearly outlines how we collect, use, disclose, and retain personal information, and the measures we take to keep it secure.
Our practices comply with all relevant federal and provincial privacy statutes, including the Personal Information Protection and Electronic Documents Act (PIPEDA). These standards complement but do not replace our strict professional obligation to maintain confidentiality.
Under Canadian privacy law, personal information refers to any data about an identifiable individual. Examples include, but are not limited to:
Home address or personal contact details
Passport information, immigration history, and identification documents
Financial information
Employment records
Educational credentials
Any information that can reasonably identify a specific person
General business contact information (such as a work email, job title, or business address) is not considered personal information.
As trusted immigration professionals, we take full responsibility for managing personal data securely and ethically. We maintain strong internal procedures, employee training, and technological safeguards to ensure full compliance.
All documents, details, and communications shared with us during the immigration or consultation process are handled with the highest degree of confidentiality. We disclose personal information only when required by law, government authorities, or with the clear consent of the individual or client.
We collect personal information directly from clients and, in some cases, from authorized third parties when permitted. Information is gathered in a fair, transparent, and lawful manner.
We use personal information solely for purposes such as:
Providing immigration, visa, settlement, and consulting services
Preparing applications for IRCC, provincial nominee programs, and international authorities
Fulfilling regulatory or compliance obligations
Responding to consultation requests or general inquiries
Managing client files, payments, and administrative processes
Sharing relevant immigration updates, policy changes, or firm announcements
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to meet legal or regulatory retention standards. Once no longer required, records are securely deleted, destroyed, or anonymized.
Website visitors may voluntarily provide personal information—for example, when booking consultations, signing up for newsletters, downloading guides, or submitting forms. Information collected through online channels is used strictly for the stated purpose unless additional consent is obtained.
If you have engaged with LandBird Immigration Services previously, we may combine new information with existing records to enhance your experience.
We may send newsletters, immigration updates, policy alerts, or event notices from time to time. Each communication includes a straightforward option to unsubscribe. We respect all unsubscribe requests promptly and do not send unsolicited marketing messages.
Our website may include links to external websites or resources. These third-party sites operate independently and may follow different privacy practices. LandBird Immigration Services does not assume responsibility for their policies, data collection methods, or content. We encourage visitors to review external privacy policies before sharing any information.
We use administrative, physical, and technological safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include secure systems, encrypted storage, controlled access, and routine monitoring. While we take every reasonable precaution, no digital transmission or storage method is entirely without risk.
If you have questions about this policy, wish to access or update your personal information, or want to raise a concern, please contact us directly. We treat all privacy-related matters seriously and will respond promptly and professionally.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority for further assistance.